On the job at Common: Ri Zheng, Housekeeping Operation Manager


Discover what a day in the life is like for Ri Zheng, Common’s Housekeeping Operation Manager. Keep reading to learn more about his experience, and head to to learn more about our company, our values, and how you can join our team.

housekeeping operation

Hi Ri! Can you tell us more about your day to day working as at Common?

As a Housekeeping Operation Manager, I managed the day to day processes of our porters, cleaners and vendors to ensure best practices. On the backend, I perform data analysis to make sure the company housekeeping budget is utilized most efficiently. What surprises most people about my role is that I coordinated closely with the Member Support and Leasing team to ensure members’ satisfaction across the country. 

Tell us more about your first week at Common!

I usually get nervous when I’m placed in a new environment, but everyone I met during my first week was very energetic and friendly! Aside from the standard onboarding process, at Common, the wheels start turning the moment you enter the door. My first week was spent meeting with various team members across the board learning about their roles and how my role intertwined with Common overall goals.

What’s your favorite part of Common’s work culture?

My favorite part of working here is definitely my team! They’re very enthusiastic about their roles and the impact it makes on our members. Across the company, I love getting paired with random Common team members via the Common Coffee Buddies program. Every two weeks, the program matches you with a random employee to share a coffee break (or video call) with. It’s helped develop a strong employee-driven culture and opened up my eyes to the different roles within the company. 

housekeeping operation

Some fun questions!

Favorite Hobby?

Hiking and Snowboarding

What do you love about working and living in NYC?

Access to different types of cultural food without getting into your car.

What did you want to be when you grew up?

To be a child forever!

Favorite place?

I love hiking Hidden Lake Peak Trail. It’s right outside North Cascades National Park if anyone wants to check it out.

Favorite Common home?

Common Marcy, the amount of private outdoor space this home has is always hard to find in NYC.

housekeeping operation

Are you looking for a fresh career change? We’re looking for personable people to join our Sales, Engineering, Property Services, and other teams across the country. Head to our Careers page to learn more and apply!

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